Cannot open archive folder in outlook 2016

#Cannot open archive folder in outlook 2016 install#
#Cannot open archive folder in outlook 2016 upgrade#
#Cannot open archive folder in outlook 2016 Offline#

I was truly hopeful that this company had changed and to be honest I love their new product line but this is a stinky Apple-like move. Get crucified for this because otherwise there's nothing to prevent them from delivering even less down the line. This 'answer' is basically blaming the customer for stupidity when it was instigated by Microsoft! At least a sensible answer that takes responsibility for this colossal muck-up would be a little pacifying. The stock answersД«y 'Microsoft' reps is also ridiculous. I think what genuinely pisses me off the most is that they want to grow this service but by doing moves like this it would give anyone pause. This leaves a very bad taste in my mouth and is akin to a traditional 'bait and switch'. This isДЄ major disruption, and i have to figure out a way to explain that they have to pay more for a feature that they received previously for less - in what world is that even close to good customer service? I have multiple clients who have been loyal 365 customers since inception pretty much and now, because of a 'name change' on the subscription they lose functionality? I cant' even comprehend how that was justified.

#Cannot open archive folder in outlook 2016 Offline#

If users can't actually access that archive, without spending extra on a standalone version of Outlook or going through an entirely different UI through a web browser (which also means no offline access). That sure seems consistent with what everyone is telling me, but that's so bad that Microsoft would take away a core function like that that was pitched as part of Exchange Server 20 as a core feature of Exchange. A feature that already cost more to have because it requires Exchange Enterprise CALs. The thingД®ither way I know it sucks, to have to spend more money just be able to use one Outlook feature. I was able to access my archive with Outlook 2013 but not with Outlook 2016 after I upgraded. A feature that already cost more to have because it requires Exchange Enterprise I have Office 365 HomeВ installed on my personal laptop and an Exchange 2010 (on premise) mailbox at work withВ in-place archive enabled. Not sure if you can mixВ Office products like that onВ the sameВ computerД®ither way I know it sucks, to have to spend more money just be able to use one Outlook feature. If Outlook opens in safe mode without any hiccup, you must uninstall the third-party add-ins from the Outlook while running in safe mode. By opening Outlook in safe mode, you can find if the problem is caused by some faulty add-ins.

#Cannot open archive folder in outlook 2016 install#

So another option (if it's possible) is toВ keep the 365 Home subscription for Word, Excel & PowerPointВ but purchase & install the standalone version of Outlook. Exit Task Manager and restart Outlook Method 2: Open MS Outlook in Safe Mode. Interestingly, the standalone version of Outlook does support archives. Steve's link above shows which Office packages support archives.

#Cannot open archive folder in outlook 2016 upgrade#

OneВ option is to upgrade to an Office 365 Plan that supports Outlook archives - either Pro Plus or Enterprise E3.

I think it was an oversightВ in Outlook 2013 thatВ Microsoft 'fixed' in Outlook 2016. I realized is, I don't think Outlook (as part of Office 365 Home) was ever supposed to be able to access archives. I have Office 365 HomeВ installed on my personal laptop and an Exchange 2010 (on premise) mailbox at work withВ in-place archive enabled.